For those of you that think that your grandfather or grandmother is too old to live in your high tech and social world, you’ve got another thing coming. I know an “old crow and a hot chick” and I say that because they have a sign they put on their door like that, well with a crow and a chick on it. Well, anyway she is 70 and he is a young 79, and his grandsons call him GrandPod cause he owns an iPod that floats next to him while he jogs in his co-op pool. She owns a Kindle and a brand new iPod Nano that is loaded with opera, show tunes, and much more. They take cruises and take their iPod’s, iPad’s, and iPhone’s with them. They embody the meaning of “rolling with the changes.” Which brings me to the reason for this posting. Occasionally GrandPod’s out there do need some support with their gadgets and that’s where Dr. Mill steps in to save the day.

You see GrandPod has a frozen Facebook app on his iPhone 4 since this weekend and he doesn’t know what to do. Oh did I forget to mention I helped him get on Facebook where he interacts with childhood pals and grandkids at college alike? So this post with instructions is for GrandPod in Nyack, NY and any other seniors out there who refuse to be left behind.

If there is no way to restore the Facebook or any other application to its normal state after restarting the phone, then the best option is to delete the app (application) and re-install it from the app store. You can delete it and re-install if by following the steps below.

1. hold finger or stylus over the app icon until it is shaking and has a black “x” on the corner of it
2. click on the “x” and that will remove/delete the application. It may ask you if you are sure you wish to delete it
3. once the icon is gone, go into the blue App Store icon from Apple, search for your application of choice, in GrandPod’s case “Facebook” and select install.

Application Delete on iPhone

App Store Icon

You will then have a completely new installation of the Facebook app and will have to sign in again once you tap on it to open it. It is also a wise move to turn your iPhone off and back on every few days as it will clear it’s memory and keep things from hanging up. It is in fact a pocket computer after all, not simply a phone.

We hope this has been a helpful post for our GrandPod and all the other GrandPod’s out there who make up a solid demographic of social media and gadget sales. For personal assistance over the phone or in your home in the NY/NJ area call Dr. Mill at 973-356-9019.

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